roamxrv.com

This Privacy Policy describes how RoamXRV ("we," "us," "our") collects, uses, and shares information when you visit roamxrv.com (the "Site") or contact us about a rental.

1. Information We Collect

Booking request info: name, email, phone, trip dates, party size, pets, and any message you send us.
Driver & rental info (if you rent): driver's license, date of birth, address, insurance details, payment info, and signed Rental Agreement.
Usage data: IP address, browser type, device, pages visited, referring URL, and timestamps, collected automatically.
Cookies: small files that keep the Site working and help us understand traffic.

2. How We Use It

Respond to booking requests and run your rental.
Verify driver eligibility and process payments and deposits.
Send transactional messages (quote, confirmation, reminders, receipts).
Operate, secure, and improve the Site.
Comply with legal obligations and enforce our Terms.

3. How We Share It

We do not sell your personal information. We share it only with:

Service providers that host the Site, deliver email, and process payments.
Our insurance carrier and roadside assistance providers, when relevant to a rental.
Law enforcement or other parties when required by law or to protect our rights, property, or safety.

4. Payments

Payments and deposits are processed by third-party payment processors. We do not store full credit card numbers on our servers. Your payment information is handled under the processor's own privacy and PCI-DSS practices.

5. Cookies & Analytics

We use first-party and limited third-party cookies for basic Site functionality and aggregate analytics. You can disable cookies in your browser; some Site features may not work properly without them.

6. Data Retention

We keep booking inquiries for up to 24 months. Rental records (agreements, driver info, receipts) are retained for at least 7 years to comply with tax, insurance, and liability requirements.

7. Security

We use commercially reasonable technical and organizational safeguards to protect your information. No system is 100% secure; we cannot guarantee absolute security.

8. Your Rights

Depending on where you live, you may have rights to access, correct, delete, or receive a copy of your personal information, or to opt out of certain sharing. To exercise these rights, email info@roamxrv.com. We will respond within a reasonable timeframe and as required by applicable law (including the CCPA for California residents).

9. Children

The Site is not directed to children under 13, and we do not knowingly collect personal information from children.

10. Third-Party Links

The Site may link to third-party sites. Their privacy practices are their own; we are not responsible for them.

11. Changes

We may update this Policy. The "Last updated" date above reflects the most recent version.

12. Contact

RoamXRV · Wesley Chapel, FL · info@roamxrv.com